Privacy Policy

This Privacy Policy outlines how we collect, use, and share your personal information when you visit or purchase on our website, https://tactilerobotics.ca/

Personal Information Collection

When visiting the Site, we automatically gather device-related data, such as browser details, IP address, time zone, and cookies. Additionally, we collect information on web pages/products viewed and your interactions with the Site, referred to as “Device Information.”

We employ various technologies to collect Device Information:

– “Cookies” that include anonymous unique identifiers.
– “Log files” tracking actions on the Site, recording IP addresses, browser types, and more.
– “Web beacons,” “tags,” and “pixels” to monitor your browsing activity.

When making a purchase on the Site, we gather specific Order Information, including name, billing/shipping addresses, payment details, email, and phone number.

Use of Your Personal Information

Order Information is primarily used to process orders, manage payments, arrange shipping, and provide invoices. Additionally, we use Order Information to:

– Communicate with you
– Screen orders for potential risk or fraud
– Offer information/advertising on products or services as per your preferences

Device Information aids in risk and fraud assessment (especially IP addresses) and enhances Site optimization by generating analytics on customer interactions and marketing effectiveness.

Sharing Your Personal Information

We share Personal Information with third parties to support its use, as outlined above. For instance, Google Analytics helps us understand customer Site usage. Further details on Google’s use of your data can be found at https://www.google.com/intl/en/policies/privacy . You can also opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We may also disclose Personal Information to adhere to laws/regulations, respond to lawful requests, or protect our rights.

Behavioural Advertising

We may use Personal Information to offer targeted ads or marketing communications. Visit http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work to learn more about targeted advertising. You can opt-out via sending an email to info@tactilerobotics.ca.

Additionally, opt-out of certain services at http://optout.aboutads.info/

Do Not Track

We do not alter data practices upon receiving a Do Not Track signal from your browser.

Your Rights

European residents can access, correct, update, or delete their personal information. If you’re a European resident, note that data processing serves contract fulfillment or legitimate business interests. Your data may be transferred outside Europe, including Canada and the United States.

Data Retention

Order Information is retained for record-keeping purposes unless deletion is requested.

Minors

The Site is not for individuals under the age of 6.

Changes

This privacy policy may be updated for operational, legal, or regulatory reasons.

Contact Us

For privacy inquiries, questions, or complaints, reach us at info@tactilerobotics.ca or by mail: 302-135 Innovation Dr., Winnipeg, MB, R3T6A8, Canada.